Safety Measures

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Safety Measures

Your safety is our number one priority and we have been working hard on implementing safety and sanitary protocols to ensure the event is safe for you to meet and do business again.

These enhanced safety measures are based on key cornerstones to provide you with assurance and confidence the events will run in a safe environment:

  • Cleaning & Hygiene
  • Physical Distancing
  • Protection & Detection


With safety, sanitary and social-distancing measures in place we continue to liaise with the Government, the ExCeL and the Association of Event Organisers, who have the most up-to-date information regarding the prevention and spread of COVID-19 and will follow all guidance set out by them.

We have raised our already high standards of hygiene and developed new health and safety protocols to meet the challenges presented by COVID-19. The health and safety of our staff, exhibitors and visitors is of paramount importance and will not be compromised.

You can visit our event with complete peace of mind.




Ventilation - Increased and improved fresh air circulation in line with latest CIBSE (Chartered Institution of Building Services Engineers) guidance and recommendations.

Enhanced Cleaning - The ExCeL Cleaning Team have been trained to deliver new cleaning procedures ensuring all touch points and seating areas are regularly wiped with chlorine-based cleaning fluid.

Bathrooms - All bathrooms will checked and maintained by a dedicated team of cleaners and will manage queuing to use the facilities.

Hand Sanitiser - Dispensers will be provided throughout the venue concourses, hall entrances and other high traffic areas.

Hand Washing - Reminders to regularly wash hands, not exchange business cards and refrain from personal greetings (a handshake or a hug) will be in place.

Food & Beverage - Food preparation areas will be regularly inspected and menus have been reviewed so no open products will be served.



Multiple Entrances - With multiple, distinct entrances to the venue, we can manage arrivals safely, taking into account the latest government guidance. 

Queuing - Any areas where queuing is required will be managed with signage and floor markings.

Minimise Queuing - All attendees will need to pre-registered to attend.

Badges - Where possible please print your badge at home to reduce need for queuing. 

Service Hall - An additional hall will be used for visitor processing and induction to avoid queues and aisles in the boulevard. 

One-Way System - Relevant markers and one-way systems will be installed in public areas, incl. the central boulevard, circulation and networking spaces outside conference rooms, toilets, lifts, and cloakrooms, to keep everyone a safe distance.

Seating - Public seating will be adequately spaced to ensure social distancing.

Aisles - We have created wider aisles to ensure everyone can maintain social distancing.

Crowd Density Standards - To ensure appropriate physical distancing we will control the number of people present in the event halls at all times, in accordance with official guidance.

Maximum Theatre Capacity - Theatre areas will allow for social distancing, with 1.5 metres between chairs. This means there will be limited capacity, so please arrive on time. Some chairs may be marked as unavailable. Please respect this instruction and do not move the chairs.



Declaration - All attendees will make a self declaration to follow safety measures we are implementing and refrain from attending if they have a high temperature or other symptoms related to COVID-19. Read More Here.

Plexiglass Shields - Plexiglass shields will be installed at registration desks, information points, catering points and counters staffed by team members where necessary throughout the event floor.

Face Masks - Face coverings are compulsory and a condition of entry, unless you have a medical exemption - guests will not be allowed to enter the venue unless they are wearing a face covering. 


We are in liaison with the ExCeL and TfL to ensure we have adequate travel services which will include:

DLR - TfL has approved additional services to ensure increased capacity and social distancing when traveling to ExCeL London.

Cycling - ExCeL has 60 cycle racks which are free to use. 6 cycle racks are located near the west entrance and 54 cycle racks near to the east entrance. You can take your bike on the Emirates Air Line cable car at all times at no extra cost

FREE Parking - ExCeL London are kindly offering free visitor parking.  Advanced booking is essential and details will be shared in due course. 

Walking - ExCeL is a short 20 min walk from Canning Town tube station and also accessible via the Emirate Air Line (Cable car) from North Greenwich tube station.


For travel details visit the website or plan your journey using the TfL Journey Planner

Stay home if you feel ill

Safety-Measure-Stay-HomeFinally, as much as we want to see you join us, we kindly ask you to respect everyone’s health and safety. If you feel at all ill – including mild cold symptoms or a high temperature – please stay at home.